Privacy Policy
Your privacy is important to us. Last updated: January 1, 2025
1. Introduction
Telyport ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our delivery platform and services.
We encourage you to read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
2. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Register for an account
- Use our delivery services
- Contact us for support
- Subscribe to our newsletter
- Participate in surveys or promotions
Automatically Collected Information
When you access our services, we may automatically collect certain information including:
- Device information (device type, operating system, browser type)
- Usage data (pages visited, time spent, interactions)
- Location data (for delivery optimization)
- Log files and analytics data
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing deliveries and transactions
- Communicating with you about your account and services
- Improving our platform and user experience
- Detecting and preventing fraud or security issues
- Complying with legal obligations
- Sending marketing communications (with your consent)
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving users.
Business Transfers
Information may be transferred in connection with a merger, acquisition, or sale of all or a portion of our business.
Legal Requirements
We may disclose information when required by law or to protect the rights, property, or safety of Telyport, our users, or others.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication protocols
- Employee training on data protection practices
- SOC 2 Type II compliance standards
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Data Protection Officer: [email protected]
Address: Telyport Cloud Technologies